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About Us

Our mission

At Cyberwatch360, our mission is to enhance cybersecurity operations through a smart, unified platform that brings together all alerts, ticketing, and Security Operations Center (SOC) tasks in one place. By using advanced Artificial Intelligence and Machine Learning, we help organizations automate repetitive work, reduce response times, and minimize the effort required to manage incidents. Our solution helps security teams focus on real threats by filtering out noise, prioritizing incidents more effectively, and learning continuously from available data to improve detection accuracy. With Cyberwatch360, organizations can streamline their operations, respond faster to threats, and increase their overall protection against cyberattacks. We are dedicated to helping our clients work smarter and stay ahead, so they can focus on what matters most: detecting and stopping real cyber threats.

Cyberwatch360 team members collaborating in a modern office
About Us

Why Cyberwatch360 is different

Cyberwatch360 security operations
Certified capability highlights Security professional reviewing data on a tablet
Unified alert operations

Aggregate SIEM, EDR/XDR, firewalls, cloud sources (e.g. AWS GuardDuty, Azure Sentinel), and IDS/IPS into one console—with parsing, normalization, deduplication, and AI-assisted correlation to reduce noise.

Ticket & task lifecycle

Enriched tickets for platforms like ServiceNow and Jira—IOCs, risk scores, MITRE TTP context, assignments by skill and workload—plus structured tasks, Kanban views, SLAs, and notifications across email, Slack, and Microsoft Teams.

Service management backbone

Centralized configuration for categories, priorities, statuses, processes, policies, services, and roles—so the same operational model flows from alert triage through task execution and audit-ready logging.

Zarqaa AI: agentic, not just playbooks

Unlike fixed SOAR scripts (if A then B), agentic AI reasons across signals—e.g. correlating a login with Jira and Slack—to decide next steps. The Zarqaa assistant acts as a virtual L1 analyst: recommendations, routine analysis, and 24/7 coverage without burning out your team.

Timeline

Our story

Cyberwatch360 exists because modern SOCs drown in disconnected tools and alert noise. We combine a unified operations layer with AI that prioritizes real incidents, explains its actions, and scales from lean MSSPs to large regulated enterprises—especially where digital transformation and compliance (e.g. SAMA, national cyber frameworks) raise the bar.

Unify
One console for the SOC

Bring alerts, tickets, and tasks together instead of juggling siloed SIEM, EDR, and ITSM screens—so critical incidents are less likely to be missed or mishandled.

Automate
From alert to structured response

Ingest via REST, webhooks, syslog, or email; normalize fields; deduplicate and correlate; auto-generate enriched tickets with IOCs, risk scores, and MITRE mappings.

Zarqaa
Agentic AI with proof

Zarqaa reasons across tools and context like a fast, efficient analyst—not a rigid playbook. Every action can be traced in a reasoning log so you trust why an alert was closed as false positive or escalated.

Scale
MENA & beyond

Purpose-built for organizations facing alert overload, fragmented workflows, and talent gaps—from MSSPs needing multi-tenant efficiency to SMEs that need a security copilot without a 24/7 SOC.

Cyberwatch360 dashboard showing alerts, MTTA, and status charts